Privacy Policy
Effective Date: August 31, 2026
Dirty Myrtle Automotive respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how Dirty Myrtle Automotive collects, uses, and protects information obtained through our website, communications, and automotive services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
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Name
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Phone number
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Email address
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Vehicle information
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Appointment and service information
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Information submitted through website forms
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Information provided through phone, email, text message, or in-person communications
We may also collect technical information related to your use of our website, such as browser type, device information, IP address, and general website usage information.
How We Use Your Information
We may use the information we collect to:
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Schedule and manage automotive service appointments
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Communicate with you regarding your vehicle, estimates, repairs, or requested services
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Send appointment reminders and service updates
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Provide account updates and other customer service communications
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Respond to questions and customer support requests
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Send promotional or business-related communications when you have provided appropriate consent
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Operate and improve our website, services, and customer experience
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Comply with applicable legal, regulatory, and industry requirements
SMS Messaging Consent and Disclosure
By providing your phone number and opting in, you agree to receive SMS text messages from Dirty Myrtle Automotive regarding service, appointments, account updates, promotions, or other business-related communications.
Message frequency may vary, and recurring messages may be sent. Message and data rates may apply.
You can opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP.
SMS consent and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to third parties for marketing purposes.
Consent to receive SMS messages is not a condition of purchasing goods or services.
Verbal Consent
In some cases, Dirty Myrtle Automotive may obtain your consent to receive SMS messages during a customer service interaction or phone call.
When obtaining verbal consent, our representatives will clearly explain:
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The purpose of the SMS communications
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The expected message frequency
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That message and data rates may apply
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How to opt out of future messages
Verbal Consent Script
“We would like to send you text messages regarding service, appointments, account updates, promotions, or other business-related communications. Message frequency may vary, and message and data rates may apply. You can opt out at any time by replying STOP to any message. Do you agree to receive these text messages?”
Confirmation Message
After consent is provided, the customer will receive a confirmation text message:
“You have successfully subscribed to receive text messages from Dirty Myrtle Automotive. Message frequency may vary. Reply STOP to opt out or HELP for assistance.”
Record Retention
Dirty Myrtle Automotive maintains records of customer consent, including the date, time, and method by which consent was obtained, in accordance with applicable industry standards and regulatory requirements.
Sharing of Information
Dirty Myrtle Automotive does not sell or rent your personal information.
We may share information with service providers that assist us in operating our business, including providers of automotive management systems, communications services, website services, scheduling systems, payment processing services, and other business technology.
Information may be shared with these providers only as reasonably necessary for them to perform services on our behalf or as otherwise permitted or required by law.
SMS consent, mobile phone numbers, and information related to SMS opt-in will not be shared, sold, rented, or disclosed to third parties for marketing purposes.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Third-Party Services
Our website and business operations may use third-party service providers to support functions such as appointment scheduling, automotive service management, communications, analytics, payment processing, and other business operations.
Those providers may process information as necessary to provide their services and may be subject to their own privacy practices and contractual obligations.
Links to Other Websites
Our website may contain links to third-party websites. Dirty Myrtle Automotive is not responsible for the privacy practices, security, or content of third-party websites.
Changes to This Privacy Policy
Dirty Myrtle Automotive may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy, the SMS program, your consent, or how your information is used, please contact:
Dirty Myrtle Automotive
463 Myrtle Ridge Drive, Unit 3
Conway, SC 29579
Phone: (843) 467-8620
Email: drew@dirtymyrtleauto.com
Terms and Conditions
For additional information regarding SMS messaging, message frequency, opt-out procedures, and customer support, please review our Terms and Conditions: